State of Service: IoT - Reduce Downtime, Costs and Boost Services

Today, everything is connected and online. And while sometimes it doesn’t make a lot of sense (does anyone really need a smart toothbrush?), in most cases, connecting things to the Internet can provide a lot of value and vital capabilities. This is especially true when it comes to the machinery, equipment, and devices that businesses rely on every day, and for the field service organizations that keep that equipment running.

By providing constant information on the running status of equipment, Internet of Things capabilities make it possible to not only prevent costly downtime, but to optimize performance and reliability to provide the highest value.

In this video, we’ll look at how IoT enabled equipment is increasingly making its way into all kinds of businesses. We’ll analyze the challenges that companies face when it comes to managing and understanding these intelligent devices. And we’ll discuss how leading field service organizations can leverage the right management systems to get the most out of IoT, helping their customers avoid problems and failures that can bring businesses to a standstill.

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